Critical situations requiring rapid resolution generally constitute the starting point for Crisis Coaching. The aim is then to assist the client in (re-)gaining control of the situation and in (re-)instating a positive working atmosphere. The coach generally intervenes in a more proactive manner in such crisis situations. In certain problematic situations it also advisable to extend the coaching activities to encompass a whole group or section.

Intercultural Glossary

Key elements of intercultural communication and cooperation

Matthias Otten, Alexander Scheitza und Andrea Cnyrim (Hg.):
Interkulturelle Kompetenz im Wandel

Band 1: Grundlegungen, Konzepte und Diskurse
2009, 328 Seiten, br., 29,90 Euro
ISBN 978-3-643-10082-5

Band 2: Ausbildung, Training und Beratung
2009, 368 Seiten, br., 34,90 Euro
ISBN 978-3-643-10083-2