Western cultures tend to value self-confidence and direct action as an expression of competence. Unfortunately for westerners, many other cultures interpret such behaviour as a sign of rudeness, arrogance or disinterest toward another person.

The "Intercultural self management" training programme is designed to

• give a clear insight into one's own behaviour and its effect on members of other cultures
• highlight the strengths and weaknesses of self management, and
• expand the participant's repertoire of skills and abilities for dealing competently with intercultural situations
  

Intercultural Glossary

Key elements of intercultural communication and cooperation

Matthias Otten, Alexander Scheitza und Andrea Cnyrim (Hg.):
Interkulturelle Kompetenz im Wandel

Band 1: Grundlegungen, Konzepte und Diskurse
2009, 328 Seiten, br., 29,90 Euro
ISBN 978-3-643-10082-5

Band 2: Ausbildung, Training und Beratung
2009, 368 Seiten, br., 34,90 Euro
ISBN 978-3-643-10083-2