Working life is full of situations requiring negotiation skills: Customers negotiate with service providers, sellers with buyers, business owners with employees and/or business partners, politicians and diplomats with their own kind. Anyone wishing to defend their own interests and influence others in a particular direction without the use of force needs to be a skilful negotiator.

Negotiation training is designed to:

• make one aware of one's own strengths and weaknesses during negotiations
• teach successful negotiating strategies
• examine the cultural differences concerning appropriate negotiation behaviour

Intercultural Glossary

Key elements of intercultural communication and cooperation

***New book***

Merlinda Dalipi, Anne Rupp, Anna Zelno, Alexander Scheitza:
Spanien von innen und außen. Eine interkulturelle Perspektive.
2011, 216 Seiten, br., 19,90 Euro
Lit Verlag
ISBN 978-3-643-11351-1

Die Kunst des Brückenbauens

Standpunkte zur Vermittlung interkultureller Kompetenzen

Alexander Scheitza im Discussion mit Prof. Juliana Roth in mondial - SIETAR Journal für interkulturelle Perspektiven 1/2010