Evolving organisations need evolving employees. More and more staff are facing the challenge of being thrust into a training role to update colleagues on recent developments in their field or introduce new responsibilities and to kick-start change processes. Or even to assist and support colleagues and clients in their day-to-day work activities.

Training courses offered:

• Planning and organising training sessions and workshops
• Presentation skills and techniques
• Facilitation skills and techniques
• One-on-one support skills
  

Intercultural Glossary

Key elements of intercultural communication and cooperation

Matthias Otten, Alexander Scheitza und Andrea Cnyrim (Hg.):
Interkulturelle Kompetenz im Wandel

Band 1: Grundlegungen, Konzepte und Diskurse
2009, 328 Seiten, br., 29,90 Euro
ISBN 978-3-643-10082-5

Band 2: Ausbildung, Training und Beratung
2009, 368 Seiten, br., 34,90 Euro
ISBN 978-3-643-10083-2